Safaricom has issued a public apology to customers following widespread complaints about its newly launched My OneApp, acknowledging that users...

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Safaricom is set to introduce new privacy measures on its M-PESA platform that will mask users’ phone numbers in peer-to-peer...

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Safaricom, Kenya’s largest telecommunications company, has hit a historic milestone by surpassing 50 million customers on its mobile network, solidifying...

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Safaricom is investing $500 million over the next three years to develop artificial intelligence infrastructure across East Africa, marking a...

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