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Fintech Founders’ Arrest Rocks Kenya With 200,000+ Customers & Retailers Stranded

For three years, FlexPay sold Kenyans a fintech fairy tale, offering a save-now-buy-later platform built on the promise that Kenyans did not need more debt, only more discipline, and that the company holding their money in the meantime could be trusted with it.

That promise collapsed on 1 September when detectives from the Directorate of Criminal Investigations walked into Roysambu and walked out with two of Flexitech Group Limited’s own directors in handcuffs. Martin Kariuki Maina and Johnson Gituma Mwangi, the latter a co-founder and the company’s long-serving chief operating officer, are accused of stealing over KES 30 M (nearly a quarter of a million dollars) belonging to an unnamed major retail chain.

According to the DCI, the pair were acting as collection agents for the retailer, receiving funds from customers who had purchased and picked up goods from several branches. Instead of forwarding this money to the company, they allegedly diverted it for personal use.

FlexPay’s entire model relies on trust. The platform offers a digitised version of the old East African lay-by system, letting shoppers pay for a fridge or a school uniform in instalments and collect it once the balance is cleared. It identified as a payment facilitation and savings platform, not a lender. The company offers goal-based savings products and a group savings feature known as FlexPay Chama.

That framing did real work for FlexPay. It let the company sit outside the perimeter that usually catches deposit-takers and digital lenders in Kenya, even as its products did precisely what banks and saccos do: collect money from ordinary Kenyans and promise to give it back at a later date.

By September 2023 the company was telling TechCrunch it had signed more than 600 merchant partners and served over 200,000 customers, part of the pitch that carried it into TechCrunch’s Startup Battlefield 200 and, later, into the second cohort of Safaricom’s Spark Accelerator in October 2025.

Long before the DCI arrived, customers were already expressing their frustrations. In July, one customer reached out to a Kenyan blogger, desperate for assistance after waiting six weeks for a KES 13 K (USD 100.00) refund. He had contacted the company repeatedly, but was continually met with promises that his refund was being processed without any clear timeline. By August, another customer shared a similar experience: KES 24.7 K (USD 190.00) had not been returned since July. Because of this delay, she was unable to send her child back to school.

These breakdowns in trust became evident through customer reviews on Google Play, especially leading up to mid-2026. Feedback consistently mentioned withdrawal requests taking much longer than anticipated, and customer support being noticeably lacking. One customer shared their experience of waiting for a KES 15 K (USD 115.00) refund from June, which still hadn’t arrived by July. According to FlexPay’s terms, refunds are supposed to be processed within 14 working days, yet many customers reported waiting for months without any resolution.

FlexPay is not the first Kenyan buy-now-pay-later alternative to run into trouble. The sector has seen some turbulence and also been under pressure over alleged predatory lending, fueling the push for regulation. But this case is less about aggressive lending practices or high interest rates, and more about a company that positioned itself as a trustworthy steward of customer savings, a platform that promised financial empowerment without debt, and whose founders now stand accused of simply taking money that was never theirs to keep.

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Ghana’s Seevcash Raises USD 333 K From Stellar To Expand Cross-Border Payments

Ghanaian fintech Seevcash has raised USD 333 K through the Stellar Community Fund (SCF) and affiliated ecosystem programmes, bringing its total support from the Stellar ecosystem across four awards.

Founded in 2022 by Dawuda Iddrisu, Charles Owusu and Cosmos Appiah, Seevcash is headquartered in Accra, Ghana, with a US incorporation, and provides low-cost cross-border payments and peer-to-peer money transfers for African diaspora communities.

The platform allows users to send and request money and manage funds across borders, using blockchain infrastructure including the Stellar network. The company says it has more than 25,000 users across five countries.

Alongside the funding, Seevcash has launched a Visa card that lets users spend their funds online and in person wherever Visa is accepted, building on its partnership with MoneyGram.

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Nigerian Startups Trade Lenda & AirSmat Secure USD 450 K From Village Capital

Nigerian startups Trade Lenda and AirSmat have secured a combined USD 450 K investment from Village Capital’s Africa Ecosystem Catalysts Facility, marking the fund’s entry into Nigeria after backing two Ghanaian startups months earlier.

Trade Lenda, founded by Adeshina Adewumi, is a digital financial services platform that provides business loans, embedded finance, and Sharia-compliant financing to SMEs and farmers. The company says it has supported more than 260,000 customers across five Nigerian geopolitical zones, with women accounting for 66% of its users.

AirSmat, founded by Soji Sanyaolu, is a climate-tech startup that converts agricultural waste into biochar-based fertiliser, improving soil health while generating carbon-market opportunities for farmers. AirSmat will use the funding to complete and commission a commercial factory and expand production.

Africa Fintech Foundry sourced both investments for Village Capital.

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Nigerian Startup Pewbeam Secures Funding From Resilience17 To Build AI For Churches

Pewbeam, a church-technology startup founded by Dára Sobaloju, has secured investment from Resilience17 (R17) to develop its AI-powered platform for church services.

Based in Nigeria, Pewbeam is building technology that helps churches manage live services in real time, including automatically surfacing relevant scriptures and presentation slides. The company is also developing AI-powered lyrics and Pewnote, expanding its tools for both service teams and congregants.

R17 says it is backing Pewbeam as part of its focus on African technology startups. The investment comes as Pewbeam looks to deepen its AI capabilities and build technology around the operational and presentation needs of modern church services. 

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Nigerian Fintech Nomba Raises USD 3 M Debt Facility To Expand Cross-Border Payments

Nomba, a Nigerian fintech founded in 2016 by Yinka Adewale and Pelumi Aboluwarin, has raised a USD 3 M debt facility from CardinalStone Finance to expand its cross-border payments infrastructure in the Democratic Republic of Congo (DRC).

Headquartered in Lagos, Nigeria, Nomba provides payment and banking infrastructure that helps businesses accept payments, manage money and move funds across borders. The facility will provide more USD liquidity through Nomba’s banking relationships in Hong Kong and Singapore, supporting trade between Central Africa and Asia.

Nomba currently processes over USD 480 M monthly in cross-border payments and is targeting USD 1 B. It plans to raise another USD 20 M–USD 50 M, while looking to expand into Zambia and Uganda next.

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How A Fabricated Notice Nearly Broke A Nigerian Fintech Giant

On Sunday, August 30, a message began circulating across Nigerian social media and messaging platforms, quickly getting serious mileage. It looked official, an “Official Note” from OPay Digital Services announcing that the company would suspend all transactions and account-related services from September 1, 2026, for a “long indefinite break.” Customers were advised to withdraw their funds “as soon as possible.”

Within hours, panic set in and withdrawals spiked. A fintech that serves an estimated 46 to 50 million users across Nigeria, supports over one million merchants and employs more than 7,000 people, was suddenly facing something that looked alarmingly like a bank run.

OPay moved fast. On Monday, it took to X to declare the notice false and inserted app banners notifying users of the falsehood. By Tuesday, it had released a video debunking the rumour. On Wednesday, the company held a press conference in Lagos, its top executives flanked by lawyers, making it abundantly clear that OPay was not going anywhere.

“Dem say we dey shut down September 1, today na September 2, we still dey veri active and transactions still dey go on normal,” said Dotun Adekunle, OPay’s chief operating officer and chief technology officer, speaking in Pidgin. “We dey here, we no dey run wit your money, we dey gidigba.”

But the company’s response went beyond reassurance. OPay has engaged the Department of State Services and the Nigeria Police Force to investigate the source of the false information. It has already commenced legal action against at least one individual.

“Anyone who deliberately engages in similar conduct should expect decisive legal action and the full consequences provided by the law,” said Akinfolabi Rokosu, OPay’s chief legal counsel.

This is not an isolated incident. OPay has faced similar rumours before, in 2024 and again in November 2025, when false claims circulated that it had shut down or that customer deposits had been wiped out. Other major Nigerian corporations, including MTN, Wema Bank and pharmaceutical company May & Baker, have also been targeted by fake shutdown announcements in recent months.

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Earlier this year, the Central Bank of Nigeria upgraded OPay’s operating licence to national status, along with those of Moniepoint, Kuda Bank and other major fintechs. The upgrade formally recognised that these companies had expanded far beyond their original licence scopes and now operate across all 36 states. OPay, backed by SoftBank and Sequoia Capital and valued at USD 2 B, is preparing for a potential US initial public offering, while also weighing a secondary listing in Nigeria.

Yet for all its regulatory validation and institutional backing, a single piece of fabricated information shared across WhatsApp and X was enough to send millions of customers rushing to withdraw their money.

Olalekan Disu, executive at eTranzact and financial secretary of the Association of Licensed Payment Operators of Nigeria, said the threat goes beyond OPay. “Trust is the foundation of digital payments,” pointing out that when false information about a major player spreads, it does not just undermine one company but discourages adoption of digital payments across the board.

OPay has spent the years since its 2018 launch building a platform that helped millions of Nigerians navigate everything from daily transfers to the cash crisis of 2022 and 2023. Its green agent terminals have become a ubiquitous sight across the country. That infrastructure, and the trust it represents, is now being tested, not by usual regulatory or competitor adversity, but by the speed and reach of misinformation.

The company’s response, involving both state security agencies and the courts, signals that it views this as an existential threat. Rokosu said the action was necessary to ensure accountability and customer protection. But the deeper question is whether any amount of legal enforcement can keep pace with how easily fake news can be manufactured and spread.

OPay is still standing. The false shutdown date has passed, and transactions are flowing. But the episode has exposed a vulnerability that no amount of venture capital or regulatory approval can fully insulate against. In a country where digital finance has become essential infrastructure, the rumour mill is a systemic risk that the industry has only begun to confront.

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Uber Pulls Out Of Nigeria, Its Last Major African Frontier, Having Fallen Behind

Uber officially shut down its ride-hailing operations in Nigeria today, September 2, ending a 12-year presence in Africa’s most populous nation. The company also exited Uganda on the same day, part of a global restructuring that will cut roughly 3,300 jobs, or about 10 percent of its workforce. In a statement, Uber said the decision followed “a thorough review of our business” and thanked Nigerians for trusting the platform since it launched in Lagos in 2014.

It is the latest in a pattern of retreat from African markets where the economics of ride-hailing have become increasingly untenable. In January, Uber shut down in Tanzania after nearly a decade, citing a regulatory environment that made profitability difficult. Last year, it closed operations in Côte d’Ivoire. The withdrawals come as Uber pivots aggressively toward autonomous vehicles, planning to invest more than USD 10 B in robotaxis and aiming to offer driverless rides in 15 cities by the end of 2026.

For Nigeria, the departure is a significant blow to a digital economy that had developed with the platform in an often fraught landscape. Uber estimated in 2023 that it generated an additional NGN 6.1 B (USD 9.6 M) in annual income for Nigerian drivers compared to traditional alternatives.

Yet drivers have long complained that the math does not work in their favour. They face rising fuel costs, vehicle maintenance expenses, and commissions as high as 25 to 30 percent. In March, hundreds of drivers in Lagos went on a three-day strike over low fares and high commissions, logging off platforms including Uber, Bolt, and inDrive. “Drivers operating on platforms such as Uber, Bolt, inDrive, and Lagride face rising operational costs, including high fuel prices and vehicle maintenance,” one union leader said at the time.

The tensions have fuelled a conversation about local alternatives. After the March strike, drivers began discussing the creation of homegrown apps to regain control over pricing and commissions. Those conversations now take on new urgency. Bolt, which has overtaken Uber as Nigeria’s most downloaded mobility app, remains the dominant player. InDrive and local platform Lagride also continue to operate. But Uber’s exit leaves a gap that’s now up for grabs.

Regulatory friction has also mounted. In August, the Federal Airports Authority of Nigeria suspended Uber and Bolt from operating at airports, causing fares to surge and passengers to face long delays. The ban was later partially resolved, but it underscored the uneasy relationship between global platforms and local authorities.

Uber says it remains committed to Sub-Saharan Africa and that the withdrawals from Nigeria and Uganda will not affect its operations elsewhere on the continent. But the company is also reducing fully remote roles to about 1 percent of its workforce and flattening its corporate structure. CEO Dara Khosrowshahi has said the rapid expansion over the past five years created organisational complexity that slowed decision-making. The restructuring is meant to redirect resources toward areas with greater growth potential, including autonomous mobility.

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The Hidden Cost Of Kenya’s YouTube Tax Stings The Smallest Creators Hardest

When Google started sending notifications to Kenyan YouTubers in late August asking for their KRA Personal Identification Numbers by October 1, the reaction was swift. Media personalities shared screenshots of said notification across social media, prompting heated discussions among followers. Actor and content creator Abel Mutua voiced what many were thinking: “You can tax us, but we don’t see where the money is going.”

The tax itself is not new. Kenya’s Finance Act 2023 introduced a 5% withholding tax on digital content monetisation for resident creators, down from an originally proposed 15%. At the time, it was framed as a concession. Kimani Kuria, who chaired the Finance and Planning Committee, said the reduction aligned digital creators with other professionals like lawyers and accountants who also attract a 5% withholding rate. The law took effect on July 1, 2023.

What changed is enforcement. For three years, the tax existed mostly on paper. Creators were expected to self-declare and settle at year-end, a system that relied heavily on voluntary compliance. Now Google is doing the deduction at source, automatically withholding 5% from monthly YouTube earnings before creators see the money. The first deduction applies to September 2026 earnings paid out in October. Creators who don’t submit a verified PIN by October 1 will have their payments held.

The Digital Content Creators Association of Kenya (DCCAK) has asked the National Treasury and KRA to suspend enforcement, calling the rollout an “ambush.” The association argues that creators have been given weeks to comply with an obligation that has existed in law since 2023, with no meaningful consultation on how it would be administered.

The deeper grievance is structural. The 5% is deducted from gross earnings, not net profit. A creator earning KES 100 K loses KES 5 K before accounting for internet data, cameras, editing software, studio hire, or crew payments. For small and emerging creators with thin, irregular margins, that deduction can make it harder to recover production costs. Established creators with predictable incomes may absorb it more easily, but the sector’s growth depends on the newcomers, not the few who have already made it.

There is also confusion about how the withheld amount interacts with annual income tax. KRA describes withholding tax as an advance credit against a creator’s final income tax liability, not a final tax. But DCCAK says creators haven’t received clear guidance on how that credit will appear on their KRA accounts, how to claim it, or how long refunds will take if the withheld amount exceeds what they ultimately owe. That uncertainty leaves creators guessing whether they’re paying 5% or possibly more.

Kenya’s approach puts it ahead of most African markets. Google does not withhold local tax from AdSense payments in Nigeria or South Africa, where creators are expected to declare platform income independently. Tanzania introduced a similar 5% withholding tax on digital content creators through its Finance Act 2024. Nigeria’s withholding tax regulations also apply a 5% rate to royalties paid to creators. But in those countries, enforcement remains patchy. Kenya is the first where a major platform is actively deducting at source.

Despite ongoing protests, the October 1 deadline stands for now, and creators who don’t comply won’t get paid. The tax is coming, whether they are ready or not.

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PalmPay Launches ‘PalmPay Dey For You’ with New Security Features

PalmPay has launched ‘PalmPay Dey For You,’ a customer-focused campaign reinforcing its commitment to secure, reliable, and accessible banking for millions...

The post PalmPay Launches ‘PalmPay Dey For You’ with New Security Features appeared first on TechTrends Africa.

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Menxtt Tech NG Moves to Strengthen Cybersecurity and Digital Document Protection for Nigerian Businesses

As businesses across Nigeria continue to embrace digital technology, the need to protect corporate information, devices, and online operations from...

The post Menxtt Tech NG Moves to Strengthen Cybersecurity and Digital Document Protection for Nigerian Businesses appeared first on TechTrends Africa.

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After 10 Years, #StartupSouth Rebrands as OffChart NXT, Unveils N30m for Emerging Founders

New platform expands the decade-long movement’s focus on connecting founders beyond established startup hubs to capital, industry and opportunity.  After...

The post After 10 Years, #StartupSouth Rebrands as OffChart NXT, Unveils N30m for Emerging Founders appeared first on TechTrends Africa.

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